USA 800 provides an array of web solutions designed to complement and enhance your marketing campaign. These back-end services focus on analyzing and communicating with your database of customers through Internet based initiatives. We call this process the OneSource Process.

Each inbound contact is just the beginning. OneSource brings strategic thinking and processes to your entire marketing process. When your customer contacts us — by phone, the Internet or any other means — our CSRs courteous response and effective use of real-time technology blend seamlessly to enhance your brand image.

Through our OneSource relationship marketing services, we capture every bit of knowledge we gain. We follow through on each contact using efficient fulfillment services, plus state-of-the-industry database management and enhancement, data lead delivery, reporting and evaluation. Then, the next time the customer makes contact — or we initiate a follow up through permission-based marketing — we work to upsell your products and services while continuing building a true one-to-one relationship. Your customers feel they’re dealing directly with you, receiving the personal touch that keeps them coming back.

Our OneSource approach encompasses a complete range of technologies and services and we continually introduce innovative services, allowing you to keep several steps ahead of your customers’ expectations.